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GDPR Compliance

Last Updated: 2024-01-01

Free Service Notice

InsRoom VR is a free-to-use application. We are committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) for users in the European Union and European Economic Area.

1. Introduction

The General Data Protection Regulation (GDPR) is a European Union regulation that governs data protection and privacy. This page explains how InsRoom VR complies with GDPR requirements and your rights as a data subject.

2. Legal Basis for Processing

We process your personal data based on the following legal bases under GDPR:

2.1 Consent (Article 6(1)(a))

When you create an account or use certain features, you provide consent for us to process your data. You can withdraw consent at any time.

2.2 Legitimate Interests (Article 6(1)(f))

We process data for legitimate interests including:

  • Providing and improving our free service
  • Ensuring platform security and preventing abuse
  • Analyzing usage patterns to enhance user experience
  • Maintaining service functionality and performance

2.3 Contract Performance (Article 6(1)(b))

Processing necessary to provide the Service you have requested (even though the service is free, we have a contractual relationship with users).

3. Your GDPR Rights

As a data subject under GDPR, you have the following rights:

Right of Access (Article 15)

You have the right to obtain confirmation about whether we process your personal data and access to that data, including information about processing purposes, categories of data, and recipients.

Right to Rectification (Article 16)

You can request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure (Article 17)

Also known as the "Right to be Forgotten," you can request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You can request limitation of processing in certain situations, such as when you contest data accuracy.

Right to Data Portability (Article 20)

You can receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing purposes.

4. Exercising Your Rights

To exercise any of your GDPR rights, please:

  1. Contact us at privacy@insroomvr.com
  2. Clearly specify which right you wish to exercise
  3. Provide sufficient information to verify your identity
  4. Describe your request in detail

Response Time

We will respond to your request within 30 days (or 60 days for complex requests). As a free service, we will make reasonable efforts to respond promptly, though response times may vary.

5. Data We Collect

For GDPR purposes, we collect and process the following categories of personal data:

5.1 Identity Data

  • Username (may be pseudonymous)
  • Email address (if provided)
  • Account creation date

5.2 Usage Data

  • Session information
  • Feature usage
  • Interactions with the platform
  • Device and browser information

5.3 Content Data

Important: This includes user-generated content such as:

  • Chat messages and communications
  • Avatar customizations
  • Content you share or display in virtual spaces
  • Behavioral data from your interactions

You are responsible for the content you share. This content may be visible to other users and is processed to provide the Service.

5.4 Technical Data

  • IP address (may be considered personal data)
  • Device identifiers
  • Browser type and version
  • Operating system

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other appropriate safeguards as required by GDPR

8. Data Protection Officer

As a free service, we may not be required to appoint a Data Protection Officer (DPO) under GDPR Article 37. However, for privacy inquiries and GDPR-related requests, please contact:

InsRoom VR Privacy Team

Email: privacy@insroomvr.com

We will respond to all GDPR-related inquiries and requests.

9. Right to Lodge a Complaint

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority (supervisory authority). You can find your local authority at:

European Data Protection Board

Visit the EDPB website to find your national data protection authority.

10. Automated Decision-Making

We do not use automated decision-making, including profiling, that produces legal effects or significantly affects you, except where:

  • It is necessary for entering into or performing a contract
  • You have given explicit consent
  • It is authorized by EU or Member State law

11. Children's Data

InsRoom VR is not intended for users under the age of 16 (or the age of consent in your Member State). We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

12. Updates to This GDPR Information

We may update this GDPR information page from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes by updating the "Last Updated" date.

13. Contact Information

InsRoom VR - GDPR Inquiries

Email: privacy@insroomvr.com

For all GDPR-related requests, including data access, rectification, erasure, or portability requests, please contact us using the information above. We are committed to protecting your privacy rights under GDPR.

Legal Disclaimer

This GDPR information is provided for compliance purposes. While we strive to comply with GDPR requirements, InsRoom VR is provided as a free service "as is" without warranties. We disclaim all liability for any loss or damage arising from your use of the service. By using InsRoom VR, you acknowledge that you have read and understood this GDPR information and our Privacy Policy.